Important Notice to Customers
Please be advised that, effective immediately, all matters concerning line leaks and system maintenance shall be directed to:
Oswego Rural Water Co., Inc. at 803-469-5495
For emergencies occurring after regular business hours, customers should contact:
S & T Water Utilities at 843-687-8760.
We appreciate your cooperation and prompt attention to this notice.
Annual Water Quality Report:
All operations of water system maintenance are strictly regulated by the SC DHEC, which inspects our records annually. Click the link or scan the barcode for the City of Sumter's latest Water Quality Report. Please scroll to pages 7-9 to find Oswego’s annual water quality report.
Notice of Billing Transition:
As part of our continued commitment to serving our community, Oswego Rural Water wants to keep our customers informed about an upcoming billing transition.
In the coming months, please watch for an insert included with your billing statement. This insert will provide more information about Oswego Rural Water bringing billing and payment collection in-house, rather than having these services handled by the City of Sumter.
We are grateful for the trust you place in us and appreciate your patience as we make this transition. Our goal is to make the process as smooth as possible for our customers and to continue providing dependable service to the community we are proud to serve.
Thank you for being a valued customer and for allowing Oswego Rural Water to serve your household and our community. We appreciate your continued support as we take this important step forward together.